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Domain Name Request System Privacy Policy

Effective 5/25/17

The California Department of Technology (CDT), which runs the Domain Name Request System, protects privacy rights of individuals. CDT follows Article 1 of the California Constitution, the Information Practices Act of 1977, the Information Practices Act (Civil Code Section 1798 et seq.), the Public Records Act (Government Code Section 6250 et seq.), Government Code Sections 11015.5 and 11019.9, and other applicable laws pertaining to information privacy. This Privacy Policy only applies to the Domain Name Request System web site run by CDT.

CDT adheres to the following principles in regards to personal information:

  1. CDT collects personal information only as allowed by law. CDT limits the collection of personal information to what is relevant and necessary to accomplish its lawful purpose. The Domain Name Request System is intended for official government business, for government employees to request new subdomains under, or to perform administrative duties on or its existing subdomains. However, it is possible for anyone to e-mail questions to CDT, in which case your e-mail address or telephone number may become necessary in order to answer your questions or to provide requested assistance.
  2. How CDT collects and uses your information.
    1. Personal Information:
      CDT collects the names, phone numbers, and e-mail addresses of California government representatives who own or administer any subdomain under, as well as anyone who chooses to request a new subdomain under (i.e. Collection of this information is required to deliver services specific to administration of the internet domain space. Use of the domain or any of its subdomains is voluntary. CDT may request additional information from a requestor to ensure that only authorized personnel are given access to requested information and permissions. If you provide an e-mail to CDT, CDT may forward the e-mail to other State employees who may be better able to help, and this staff may be employed by a different agency within the State. Except for authorized law enforcement investigations or, as required by law, CDT does not share this information with other organizations. Submission of an e-mail to CDT, its staff and/or communication through the web site does not create any attorney-client or other privileged or confidential relationship. Do not disclose any information to CDT that you wish to remain private or confidential.
    2. Partial Internet Protocol (IP) addresses:
      CDT uses Google Analytics to help improve the its web sites. Google tracking cookies may be used to provide information to Google Analytics. The Domain Name Request System web site may use Google Analytics to track web site statistics. Google’s tracking code identifies device IP addresses, but CDT’s web sites anonymize that information and only part of device IP addresses are being used. No information identifying you or your device is being stored via CDT’s use of Google Analytics. You can find out more about Google Analytics anonymized IP addresses by clicking here.
  3. CDT does not collect home, business or e-mail addresses, or account information from people who simply browse the Domain Name Request web site.
    If you do nothing during your visit to the web site but browse without requesting a new domain, or trying to claim an existing domain, or trying to access existing domains, CDT automatically collects and stores the following information about your visit:
    1. A partial IP address and domain name, but not the e-mail address. The partial IP address is used to direct internet traffic to you without identifying you individually and generate statistics used in the management of this web site;
    2. The type of browser and operating system you used;
    3. The city and zip code you used it from;
    4. The date and time you visited this web site;
    5. The web pages or services you accessed at this web site;
    6. The web site you visited prior to coming to this web site;
    7. The web site you visit as you leave this web site, and;
    8. If you downloaded a form, the form that was downloaded.

    The information CDT automatically collects is used to help understand how people are using CDT’s services. This information does not identify you personally.

  4. CDT uses your information only as specified and consistent with those purposes; unless CDT obtains your consent, or as required by law. The Public Records Act exists to ensure that the public has a right access appropriate records possessed by state and local agencies. In the event of a conflict between this Policy and the Public Records Act, the Information Practices Act, or other law governing the disclosure of records, the applicable law will control. Government Code § 11015.5 prohibits agencies from selling any electronically collected personal information about you to any third party without your permission. CDT does not sell your information.
  5. How CDT protects your information. CDT takes steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring, and auditing. Security measures have been integrated into the design, implementation, and day-to-day practices of the entire State operating environment as part of its continuing commitment to risk management. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via CDT’s web site. The technical standards governing security are enforced by the Department of Finance.
  6. You have the opportunity to review personal information that you provided. You are allowed to review any personal information that you provide to CDT, and to contest its accuracy or completeness.

CDT will provide additional explanations of this privacy policy, if requested. If you have any further questions about this privacy policy, contact CDT by email, by phone at (916) 319-9223, or by mail to:

California Department of Technology
707 3rd Street, 2nd Floor North
West Sacramento, CA 95605
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